Can I dispute the scores on my cards?

We understand that it is sometimes disappointing to receive a grade below our initial expectations. A collector’s love and passion sometimes causes him to lose sight of the real condition of a card that bears witness to his history. It is not uncommon for particularly small or inconspicuous flaws, which only become apparent under adequate lighting or magnification, to escape even the most careful inspection by an individual. Nevertheless, our grading process, based on a standardised criteria analysis grid, guarantees you an accurate, regular, thorough and impartial rating. For more information on our grading protocol and evaluation criteria, please visit the Grading page and our Grading Scale page.

However, if you feel that your card has been subject to an obvious grading error, you can send us your request by e-mail to the following address:  [email protected].