How can I be sure that the cards I send will be the same as the ones I receive?
As soon as we receive your order at Safeguard, our agents carefully check, during a filmed opening, that the cards handed to us correspond perfectly with those on the order form.
The front and back of your cards are individually photographed and then carefully packaged together with their anonymous order form in a dedicated storage basket and stored in a strong room under video surveillance.
Safeguard’s computer system allows us to monitor the progress of your order and the location of your cards in real time. The cards remain stored in their individual baskets throughout the processing process until they are shipped to you. In addition, our internal protocol requires each employee to process only one order at a time to ensure that the integrity of the order is maintained at each stage of processing.
Under no circumstances can cards from different orders be mixed together. You can therefore be sure that you will get back the same cards that you sent us.