I have just completed my order but I still haven’t received the summary.

It is possible that your order confirmation will be sent a few minutes after payment has been received. Please also check your “Spam” box, where the email could slip through depending on your email settings.

It is also possible that emails from the sgscards.com domain are blocked on your email address. Please check with your email provider to make sure this is not the case.

Finally, sometimes your order simply won’t go through due to server congestion, a bad connection or other technical problems.

If you are not sure whether your order has been validated, please log in to your account and consult the “My Orders” page in your customer area to check that it has been taken into account and its status.

If you have not received an e-mail 15 minutes after placing your order and it does not appear on the “My Orders” page, please contact us at the following address: [email protected].