Why was my order cancelled?

Your order has probably been cancelled for one of the following reasons:

• You have not sent your order within a reasonable time and we have decided to refund your money;
• You still have an outstanding dispute on another order and we would like to close this dispute first;
• We are not able to guarantee Safeguard quality commitments or self-imposed deadlines due to internal organisation, shortage of raw materials, work overload or other reasons;
• We have identified an error on your order;
• Your order was particularly badly packaged;
• We have identified a potential fraud and we are unable to receive cards from you (uncertain origin of the cards, sending inauthentic, counterfeit, inked cards, etc.).

This list is not exhaustive. Safeguard reserves the right to unilaterally cancel an order without justification.