Is the confidentiality of my personal data guaranteed?
Certainly. Safeguard is committed to guaranteeing your rights by complying with the French Data Protection Act of 6 January 1978 and with the RGPD. More information on the processing of your personal data and our privacy policy on the Privacy Policy page. For a request for access, deletion or rectification, please send your request to the following address: [email protected].
Can I delete my account on the Site?
You can delete your account. To do so, please send a request to the following address: [email protected].
Can I have multiple customer accounts on the Site?
As an individual, you can only create one account in your name. However, if you have a business, you can open an additional account for your company.
What are the benefits of creating an account?
Creating an account on our site allows you to place orders to graded your cards and access real-time tracking of their processing status.
What are the different ways to contact Safeguard?
You can contact us by email at the following address: [email protected]. We can also be reached via our social networks or by telephone on 07 81 78 26 15 from Monday to Friday, excluding public holidays, from 9am to 5pm.
How can I be informed about Safeguard news?
You can subscribe to our newsletter by clicking here. Otherwise, all our news is available on our social networks and on our website in the Blog section, where you will find the articles "Safeguard news".
What is population monitoring?
The population tracker allows you to view all the cards graded by Safeguard, to access their photos, their grade and sub-grades and to see the detailed population by grade of each card. If the cards have a rating certificate, you can also consult it and read the rating team's conclusions.
Can we consult the photos of all the cards graded by Safeguard?
Of course, once a card has been graded, its front and back sides are systematically photographed so that they can be consulted in its unique certification sheet, which is freely accessible on our site.
How can I check the authenticity of my Safeguard case?
To verify the authenticity of your Safeguard case, you can inspect several elements:
The authenticity number printed on the label must match a genuine card in our database:
You can go to our website under "Check an authenticity number". Enter the unique Safeguard grading number from the label on your case in the appropriate field and start your search. You can also scan the QR code on the back of the label to access the page on our website that proves the authenticity of your card. Then check that the information on the label of your case matches the information on the grading form available on our website.
The front and back photos displayed on the unique grading form should match the appearance of the card in your case. For example, compare the centring of your card with that of the card shown in the photo and check that it has identical defects or features in the same places (white spots, printing spots, shape of the corner cut-out, etc.).
The edges of the case should not show any suspicious marks.
Make sure that the edges of the case are even and free from abnormal marks such as glue marks, air bubbles, cracks or fissures.
The print on the label should be fine and even.
The label has a particularly fine print, both in the border in the background and in the very fine cut of the silver film in the area of the "SGS" logos.
SGS SAFEGUARD" is embossed on the front of the case.
The "SGS" marking on the case also includes a "SAFEGUARD" statement that can be seen under a microscope.
Safeguard graded cards are free of impurities.
As the soldering process takes place in a controlled atmosphere, the presence of dust or other debris in the case is a sign of irregularity.
As these security features are very difficult to reproduce, they assure you of the authenticity of your card. If you have any doubts, please do not hesitate to contact our team by writing to us at the following address: [email protected].